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Law Firm Client Communication: Best Practices and Strategies

MatterSuite

An attorney’s reputation can improve based on their success or failure in communicating with clients. Miscommunication leads to misunderstanding and client dissatisfaction that can be translated into poor performance of cases in court. When you meet with your client, pose questions, be patient, and listen to what they say.

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Who Owns Social Media Accounts?–In re Bang Energy Drinks

Eric Goldman

The professional/personal distinction remains hot for politicians using social media–that issue is headed to the Supreme Court). The bankruptcy trustee is trying to regain control over various Bang-related social media accounts. The court doesn’t endorse this test. The court doesn’t endorse this test.

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Section 230 Applies to Consumer Reporting Agencies (But Only Sometimes)–Foley v. IRBsearch

Eric Goldman

The report is a straightforward list of public records organized into categories such as Address Summary, Bankruptcy Records, and Voter Registrations. In a footnote, the court notes that if the defendant is a consumer reporting agency, the defamation claim also will be preempted by the FCRA).

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Suspended Twitter User Loses Lawsuit Due to Section 230–Ryan v. X

Eric Goldman

[This blog post covers two decisions in the same lawsuit: the ruling on X’s initial motion to dismiss from September, which apparently never triggered my Westlaw or Lexis alerts, and then a ruling on X’s motion to dismiss the amended complaint that the court issued this week. ” The court cites to Murphy v.

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