Richard Susskind + Mark Cohen on Digital Transformation + Legal Tech
Ron Friedmann
JULY 30, 2020
Law firms spend 5 to 10% of revenue on tech. Richard asks law firm leaders what percent of the tech spend is directed at client service and experience. The catalyst to change this will be the COO of client law departments. The catalyst to change this will be the COO of client law departments. Richard : No.
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