Podcast Highlights: Client Journey Theory | Love Thy Lawyer
Lawmatics
MARCH 2, 2023
It hadn't really become a mainstream concept yet, but this was back in 2013, 2014. We started to see law firms begin to understand that they need to think about their law firm more as a business and less as a law firm, right? And now it was just a kernel of an idea. It's the most important thing.
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