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According to a 2013 Law Firms in Transition Survey , the answer for most firms is usually concerning. Having a legalCRM like Rocket Matter makes it easier to track client interactions and automate follow-ups helping your successor maintain consistent, organized communication from day one.
Our commitment to excellence has been recognized with the renowned Stevie Award for Sales and Customer Service since 2013, including our most recent win in 2024. Often referred to as the “Oscars of the business world,” the Stevie Awards celebrate outstanding performances in sales and customer service across various industries.
LegalCRM More specifically, Matt and Louis talk about critical operational questions that a legalCRM can address: What mistakes do law firms make in building their business? It hadn't really become a mainstream concept yet, but this was back in 2013, 2014. How do you create a marketing strategy for a law firm?
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